Agency Portal to simplify sourcing from agencies

• Default Off (Self-service)

Who: Admin / Customer Admin / Talent Admin, Recruiter, Agency users

Requirements: Admins must onboard agencies and invite external agency users via email before the portal can be utilized for candidate submissions. Talent Acquisition customers should submit a support ticket to enable the agency portal.

What's new: Managing multiple recruiting agencies often involves fragmented communication and manual tracking, which can compromise data privacy and create administrative burdens. The new Agency Portal provides a centralized environment where Administrators can manage agency access and Recruiters can assign specific job requisitions to external partners. This feature standardizes the intake process with automated duplicate detection, ensuring a secure and organized flow of external candidate submissions.

How it works: Admins define agencies and invite users, agency recruiters then log in to a dedicated portal to view assigned jobs and upload candidates. Internal recruiters will see these profiles tagged with the agency source in their pipeline, allowing for easy filtering and status tracking.

Agency portal feature is available by default to be enabled for Talent Tracking customers. TA only / Recruiter Experience customers need to contact Eightfold Support to get this enabled. TA customers who wish to use this feature must note that agency metadata will not be synced back to their ATS. 

Value: Enhance Recruiter Productivity