AI Interview completion status and rejoining

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Who: Customer Admins, Recruiters, Candidates

Requirements: AI Interviewer must be enabled. Admins must define the ‘Interview Completion Score Threshold,’ ‘Max Candidate Retries,’ and ‘Candidate Retry Timeout’ settings to enable this logic.

What's new: AI Interviewer distinguishes between 'Complete' and 'Incomplete' interview statuses based on a configurable question coverage threshold, ensuring match scores are only generated for valid sessions. To address technical interruptions, candidates can now rejoin dropped calls within an extended, configurable timeout window (up to 24 hours). This update prevents incomplete sessions from impacting candidate scoring and provides recruiters with clearer visibility into interview validity.

How it works: Admins can configure completion thresholds and retry limits in the Admin Console. If a candidate answers fewer questions than the threshold, the system marks the interview as 'Incomplete' in the feedback page and doesn't calculate a match score. Candidates who disconnect prematurely receive a notification to rejoin the session if they have remaining retries within the allotted time.