Multiple capacity managers per employee
WHAT'S INCLUDED
In Resource Management, a capacity manager oversees a pool of employees and nominates them for open demands. Until now, an employee could be associated with only one capacity manager — if the employee data feed sent more than one, the platform kept just the last. This enhancement lets an employee belong to multiple capacity managers at once. Each capacity manager sees the employee in their Resource Management reports and can nominate them independently.
WHY IT MATTERS
Shared employees stay visible. An employee who works across two teams or practices now appears for every capacity manager they're associated with, not just one.
No lost visibility on re-ingest. Sending more than one capacity manager in the feed no longer overwrites the previous one — all associations persist.
No new setup to learn. The associations come from your existing employee data feed; the Resource Management reports and nomination flow are unchanged.
FEATURE DETAILS
Who can access | Customer Admins, Implementation Partners |
Feature type | Default On |
Requirements | Resource Management in use with capacity managers. An employee data feed that sends a capacity-manager association per employee. |
GETTING STARTED
Admins: Include each capacity manager for an employee in your employee data feed. On the next ingest, every associated capacity manager sees the employee in Resource Management ▸ My Reports, and can nominate them for demands.
End users: A capacity manager opens My Team ▸ Resource Management ▸ My Reports and sees each employee associated with them, with Availability and Max Capacity. A capacity manager can nominate an employee for a demand. If multiple capacity managers try to nominate the same employee for a particular demand, the platform shows that the employee has already been nominated.
To know more, read Multiple capacity managers per employee.
