Dynamic approver assignment via reporting structure

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Who: Admin / Customer Admin / Talent Admin

Requirements: This feature requires the successful ingestion of employee data.

What's new: Eightfold now leverages ingested employee organizational data to dynamically assign approvers based on reporting hierarchies, moving beyond manual selection or static org-role mapping. This enhancement addresses a critical market need by supporting complex workflows, such as routing approvals to a Hiring Manager’s direct manager or skip-level management (up to 5 levels). By using the actual reporting structure, organizations can ensure robust governance and scale their approval processes without constant manual updates. 

How it works: In the Admin Console’s approval workflow configuration, admins can now select "Employee Hierarchy" as a condition type. Users then define the logic by selecting a base role (Hiring Manager or Recruiter) and the specific relationship level required for approval (e.g., Self, Direct Manager, or Manager’s Manager up to Level 5). If a specific business case requires a different approver, or if the reporting data is missing for a specific level, users can use the "Edit Approvers" function to manually adjust the list before sending the request.