Introduction of Confidential Communities

• Default on

• Customer idea

This release introduces confidentiality controls to Communities, extending the secure principles already used for Confidential Positions. You can now designate communities as confidential, which restricts visibility of the community, its prospects, and related engagement actions (such as notes, messages, and stage advancements) to only authorized users.

Users

Recruiters, Sourcers

Requirements

Access and functionality of this feature is controlled by the following permissions:

• perm_view_confidential_communities: Allows users to view confidential communities.

• perm_make_community_confidential: Grants users the ability to mark a community as confidential.

Value

• Currently, recruiters may have to rely on manual file systems and spreadsheets to manage confidential talent pools. This manual process breaks the standard TA workflow (sourcing, candidate relationship management, and recruitment) and increases the risk of information leaks.

• This functionality is vital for scenarios like Executive Hiring, where discreet candidate engagement is necessary. It provides an end-to-end solution for executive hiring by allowing recruiters to create and nurture talent pools confidentially within the TA platform.

For more details on this feature, read Setup and manage Confidential Communities.

Impact on existing workflows

• Confidential communities aren't visible in global search, the 'Add to a community' modal, 'Save to another community' modal, QuickSight dashboards, WFA, or the Chrome extension panel for users without permissions.

• Confidential communities now display a 'Confidential' tag.

• If an unauthorized user views a prospect's profile, any confidential actions (for example, Contact, Advance Stage, Schedule, Add Tags) performed within the confidential community are hidden. The respective sections appear empty.

Initial setup

This feature will be available to customers by default. Customers don't need to do anything to see this change in their Eightfold environment by the sandbox and GA dates.