Recruiter and agency notifications in Agency Portal
WHAT'S INCLUDED
Staffing agencies working through the Agency Portal now receive automatic email notifications when they're assigned to or removed from a position, and when a candidate they submitted is hired or rejected. Every notification type comes with a ready-to-use Eightfold template out of the box, and admins can customize the wording, sender, and language for each one. Each agency's notification recipients and preferred language are set once, so the right people at the agency get updated without any manual outreach from your team.
WHY IT MATTERS
Agencies know immediately when they've picked up or lost a position, so they can start or wrap up sourcing without waiting to hear from a recruiter.
Agencies find out the moment their submitted candidate is hired or rejected, keeping them looped in on outcomes without having to follow up.
Up to 10 people at an agency can be copied on every notification, so updates don't get stuck with a single point of contact.
Notifications can go out in an agency's preferred language
FEATURE DETAILS
Who can access | Talent Acquisition admins, recruiters using the Agency Portal and Agency recruiters |
Feature type | Default On |
Requirements | The Agency Portal must already be enabled for the tenant, and the agency-notifications capability must be turned on. |
GETTING STARTED
Admins: In Manage Agencies, open Setup Agency for each agency and add its Communication emails and preferred Language. Optionally, create or customize notification templates in Communication Templates. Read Agency Portal: Configuration to know more.
End users: Agency recruiters don't need to do anything — they'll start receiving these emails automatically once an admin configures their agency's recipients.
