DATE:
AUTHOR:
The Eightfold team
Default off, Self-service
Talent Tracking

Candidate Ownership and Talent Pool Block in Agency Portal

DATE:
AUTHOR: The Eightfold team

WHAT'S INCLUDED

The Agency Portal now offers a choice of how candidate ownership is scoped when an agency submits a candidate: at the candidate level, where an agency's ownership of a candidate applies everywhere (existing capability), or at the position level, where an agency's ownership applies only to the specific position it submitted the candidate for. Administrators can also turn on a talent pool check that blocks an agency from submitting a candidate who already exists in the talent pool through a non-agency source. Submission-blocked messaging and the duplicate-profile indicator in the submitted-candidates list have also been made clearer, so agency recruiters understand why a specific submission didn't go through.

WHY IT MATTERS

  • With position-level ownership, an agency's ownership of a candidate only protects the specific position it submitted that candidate for — other agencies remain free to submit the same candidate to different open positions, instead of that candidate being reserved across every position.

  • The talent pool block stops agency-submitted candidates from duplicating a profile that already exists in your talent pool from another source, saving your recruiting team from managing redundant records.

  • When a submission is blocked because a matching profile already exists, agency recruiters now see a specific, actionable explanation ("This candidate has already been submitted by another source") instead of a more generic message.

FEATURE DETAILS

Who can access

Talent Acquisition Admins (who choose the ownership level and enable the talent pool block) and external Agency Recruiters using the Agency Portal (who experience the resulting submission behavior and messaging).

Feature type

Default Off (Self-service)

Requirements

Talent Tracking with the Agency Portal already enabled. No additional setup beyond the two settings covered in the Configuration Document.

GETTING STARTED

Admins: From the Agency Portal configuration screen, choose an Ownership Level and, optionally, turn on the talent pool block. Read Agency Portal: Configuration for more information. Default ownership level continues to be ‘Candidate level’.

End users: Agency recruiters don't need to change how they submit candidates. If a submission is blocked, the on-screen message now explains why. Watch the following video to know more.

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