- DATE:
- AUTHOR:
- The Eightfold team
Candidate Ownership and Talent Pool Block in Agency Portal
WHAT'S INCLUDED
The Agency Portal now offers a choice of how candidate ownership is scoped when an agency submits a candidate: at the candidate level, where an agency's ownership of a candidate applies everywhere (existing capability), or at the position level, where an agency's ownership applies only to the specific position it submitted the candidate for. Administrators can also turn on a talent pool check that blocks an agency from submitting a candidate who already exists in the talent pool through a non-agency source. Submission-blocked messaging and the duplicate-profile indicator in the submitted-candidates list have also been made clearer, so agency recruiters understand why a specific submission didn't go through.
WHY IT MATTERS
With position-level ownership, an agency's ownership of a candidate only protects the specific position it submitted that candidate for — other agencies remain free to submit the same candidate to different open positions, instead of that candidate being reserved across every position.
The talent pool block stops agency-submitted candidates from duplicating a profile that already exists in your talent pool from another source, saving your recruiting team from managing redundant records.
When a submission is blocked because a matching profile already exists, agency recruiters now see a specific, actionable explanation ("This candidate has already been submitted by another source") instead of a more generic message.
FEATURE DETAILS
Who can access | Talent Acquisition Admins (who choose the ownership level and enable the talent pool block) and external Agency Recruiters using the Agency Portal (who experience the resulting submission behavior and messaging). |
Feature type | Default Off (Self-service) |
Requirements | Talent Tracking with the Agency Portal already enabled. No additional setup beyond the two settings covered in the Configuration Document. |
GETTING STARTED
Admins: From the Agency Portal configuration screen, choose an Ownership Level and, optionally, turn on the talent pool block. Read Agency Portal: Configuration for more information. Default ownership level continues to be ‘Candidate level’.
End users: Agency recruiters don't need to change how they submit candidates. If a submission is blocked, the on-screen message now explains why. Watch the following video to know more.
