System tags for simplifying interviewer management

• Default off

• Configuration implementation required

This enhancement introduces system interviewer tags to fundamentally enhance interviewer management and scheduling efficiency. System tags provide a single, consistent source of truth, helping organizations manage interviewer attributes at scale. These tags are automatically synchronized from your ATS, extracting standardized interviewer attributes (such as level, location, or department).

Note: To enable the system interviewer tags, contact Eightfold Support.

Users

Schedulers, Recruiters

Requirements

• Automatic interviewer replacement and suggestion feature should be enabled (Interviewer Management Config > Enabled must be set to true)

• For System Tags specifically, the System Tag Config must be enabled (system_tag_config.enabled set to true)

Value

• While grouping interviewers using tags is crucial for flexibility, relying solely on manually created user tags can result in difficult change management, high manual effort, and potential errors, especially for organizations managing extensive lists of interviewers and tags.

• As system tags aren't editable by users, they significantly reduce the administrative effort required for ongoing maintenance and ensure greater consistency for use in load balancing and auto-replacement.

Initial setup

Feature can be enabled through FMT. Requesting enable will initiate a support ticket to get you the assistance you need.