Workday Improvements: File-Type Questionnaire Write-Back & Candidate Deletion Sync

DATE: July 29, 2026

AUTHOR: The Eightfold team

WHAT'S INCLUDED

This release introduces two independent improvements to the Workday integration:

File-Type Questionnaire Write-Back — Workday application write-back now supports file-upload questions, automatically attaching files to the Workday record. Previously, unsupported file-input questions caused write-back failures, requiring recruitment teams to upload these attachments manually.

Candidate Deletion Writeback — Candidates deleted or anonymized in Eightfold (e.g., via data retention rules) are now automatically updated with a customer-defined deletion tag in Workday. A customer-side Workday process then uses this tag to complete the deletion, ensuring consistent data lifecycle management across systems.

WHY IT MATTERS

Candidate-submitted files flow into Workday automatically, so the full application — including supporting documents — is available on the Workday record, removing the need for recruiting teams to handle these files manually.
Supports compliance requirements where uploaded documents must be retained on the ATS record (originally driven by a National Australia Bank regulatory need).
Keeps candidate data lifecycle consistent between Eightfold and Workday, supporting GDPR and other data privacy compliance requirements where candidate data must be removed from all systems consistently.
Brings Workday in line with the equivalent candidate-deletion capability already available for SuccessFactors.

FEATURE DETAILS

Who can access	Workday-integrated customers — file-type write-back applies to those whose questionnaires include file-input questions; candidate deletion writeback applies to those who want candidate deletions in Eightfold reflected in Workday. Both are enabled independently per integration.
Feature type	Default Off (Support required)
Requirements	File-type write-back: Workday integration configured for the tenant; capability enabled per integration by the Eightfold account team. Candidate deletion writeback: A candidate tag configured in Workday, along with its associated deletion process, shared with Eightfold; Workday integration configured for the tenant.

GETTING STARTED

Admins:

File-type write-back: Reach out to your Eightfold account team to enable this for your Workday integration.
Candidate deletion writeback: Configure a candidate tag and its associated deletion process in Workday, then reach out to your Eightfold POC with your deletion tag details to enable.

End users: No action needed — file-upload questionnaire answers will write back to Workday automatically once enabled.