Post-Apply Survey
WHAT'S INCLUDED
When an employee submits a job application in CareerHub, a feedback survey appears in a native modal titled "Thanks For Applying!" The survey asks about the application experience with a star rating and an optional comment field. After the employee submits or closes the survey, the skill assessment prompt appears next if your organization already has skill assessment enabled. If skill assessment is not enabled, a success confirmation appears instead. This sequence is the same regardless of where the employee applied from — the job details page, the application form, the job cart, or My Jobs.
WHY IT MATTERS
Talent management teams gain data to measure and improve the Career Hub experience across their organization.
FEATURE DETAILS
Who can access | Talent Management employees who apply to jobs through CareerHub. |
Feature type | Default On |
Requirements | None for the default survey. To customize the survey questions or rating scale, configure a survey template in Admin Console > Surveys > Survey Form Library. See the configuration guide for details. |
GETTING STARTED
Admins: No action required for the default experience. The survey appears automatically after job applications. To turn it off for a specific tenant, set the post-application survey setting to off in the CareerHub explore configuration. To customize the survey, edit the template in Admin Console > Surveys > Survey Form Library (read Configuring the employee experience survey).
End users: After you apply to a job in CareerHub, a short feedback survey appears. Rate your experience and optionally add a comment, then click Submit. You can also close the survey to skip it. The skill assessment prompt appears next if your organization has it enabled.
