Improved offer expiration capabilities

• Default on

This feature enables recruiters to set an expiry date for offers they extend to candidates. It allows for offers to expire 'x' days post offer rollout, moving away from a fixed, specific expiry date, which might not be ideal given offer approval times. The feature also introduces proactive email notifications for both candidates and recruiters before and after an offer expires, improving communication and tracking.

Users

Customer Admins, Recruiters

Requirements

• Embedded signing should be enabled to enforce offer expiration for ‘Send with Docusign’ option

• This feature is available only for Talent Tracking.

Needs addressed

• Recruiters currently enter a specific date for offer expiry, which may not be accurate or ideal due to the time offers can take for approval. If the offer expiry field requires approval, re-sending an offer with an updated expiry date leads to additional time loss in obtaining that approval.

• Existing systems don't enforce expiry for offers sent with DocuSign even if the stated expiry date passes.

• With this enhancement, recruiters will be able to set the number of days post-rollout for offer expiry when sending an offer letter for approval.

• Candidates receive the offer letter via email, automated reminder emails, and an email notification upon offer expiry, alongside the invalidation of the offer letter link if DocuSign was enabled.

• This enhancement helps increase productivity for recruiters by enabling in-product offer expiry tracking and notifications.

Impact on existing workflows

• Recruiters will see a new ‘expired’ status in the Approval Center where they'll be able to edit, and re-send expired offers. This new status is also visible in the offer status column within the position pipeline, and in the candidate profile.

• If an offer letter is sent without the ‘Send with DocuSign" option enabled (for example, as a PDF), no expiry is enforced as there's no e-sign link.

Initial setup

This feature will be available to customers by default. Customers don't need to do anything to see this change in their Eightfold environment by the sandbox and GA dates.