Auto reminders for approval requests
WHAT'S INCLUDED
Position and Offer approval requests that sit pending can now trigger reminder emails automatically, without a recruiter navigating to the Approval Center to send one manually. A default reminder schedule is active out of the box. Admins can configure when the first reminder goes out, which roles receive it, and whether follow-up reminders continue after that — independently for Position and Offer approvals, so the two workflows can run on different schedules if needed. When a request is approved or rejected, the reminder schedule stops. If it's edited while still pending, the reminder is automatically rescheduled based on the configured reminder time — so no stale reminders keep going out after the fact.
WHY IT MATTERS
Approvals stop stalling silently — reminders go out on schedule without anyone needing to remember to trigger them.
Admins can control exactly who gets reminded (creator, approver, watcher, recruiter, hiring manager) and how persistent the follow-up cadence is.
Weekends can be included or excluded from the timing calculation, so reminder cadence respects business days if that matters to your team.
The manual Send Reminder button works alongside automated reminders without conflict, and recruiters see an in-app nudge once auto-reminders are active.
FEATURE DETAILS
Who can access | Admins who configure Position/Offer approval settings; Approvers, Creators, and Watchers on approval workflows, who are the recipients of reminder emails; Recruiters, who will see an in-app nudge once auto-reminders are on. |
Feature type | Default On (Non-deferrable) |
Requirements | Talent Tracking Position and/or Offer approval workflows must already be in use. |
GETTING STARTED
Admins: For Position approval reminders, go to Admin Console → Talent Tracking → Positions → Approvals → Position approval reminders, turn on Enable reminders, then set the send timing, the roles to notify, and (optionally) a follow-up cadence.
For Offer approval reminders, go to Admin Console → Talent Tracking → Offers → Approvals → Offer approval reminders, turn on Enable reminders, then set the send timing, the roles to notify, and (optionally) a follow-up cadence.
Reminder email copy can be customized separately under Accounts → Communication Templates by searching "approval reminder" — only Approver, Creator, and Watcher have dedicated templates today. Recruiter and Hiring Manager fall under Watcher template coverage, so they won't get separate emails until dedicated templates exist for those roles. To know more, read Auto reminders for approval requests.
End users: Approvers, creators, and watchers on a pending approval will start receiving reminder emails automatically once an admin enables the feature — no separate opt-in is needed. Recruiters and creators will see an "Approvers are reminded automatically" note next to the manual Send Reminder button once auto-reminders are enabled for that workflow, so they know not to send a duplicate manual reminder.
