Collaborative comments and mentions

• Default off

• Self-service

This release introduces comments and mentions within Demands in Resource Management, improving collaboration between Project Managers and Resource Managers. This feature allows users to add comments directly to these entities, mention colleagues, and receive notifications about changes, streamlining the staffing process.

Users

Resource Managers, Program Managers, Project Managers

Needs addressed

• Currently, Project Managers and Resource Managers lack a built-in collaboration feature to communicate changes. Customers may require a comment log and mentions to improve collaboration and notifications.

• With this feature, users can now create, view, and edit comments, mention other users using "@", and receive email notifications about new comments.

• This feature aims to improve collaboration and communication efficiency between Resource Managers and Project/Program Managers. Users will be better informed about changes, reducing the risk of miscommunication and improving the overall staffing process.

For more details on this feature, read Collaborate with comments and mentions.

Initial setup

• To enable this feature, navigate to Admin Console > Resource Management > Entity Comments > Configuration tab, and turn on the Enabled toggle switch.

• Use the Roles To Notify setting to add a list of roles that get an email notification for new comments.