DATE:
AUTHOR:
The Eightfold team
Default off, Config implementation required, Monthly release, New feature
User experience optimizations

Fraud flagging for hiring company accounts

DATE:
AUTHOR: The Eightfold team

WHAT'S INCLUDED

A fraud reason — with required supporting evidence — when you place a hiring company On Hold or Reject it; filtering and export by reason on the provisioning dashboard; and a new on-hold behavior that hides an on-hold company's jobs from the candidate feed while keeping them visible to your team and in reporting.

WHY IT MATTERS

  • Stop a suspected fraudster reaching candidates the moment you place the account on hold — no need to reject the company before you've confirmed anything.

  • Every fraud flag carries required evidence and a timestamped record of who flagged it, so your decisions are defensible.

  • Filter and export by reason to track and report on flagged companies.

FEATURE DETAILS

Who can access

Customer Admins

Feature type

Default Off (Config implementation required)

Requirements

Workforce Exchange with hiring company account provisioning enabled. Eightfold turns the fraud capability on per exchange, including the new on-hold job-hiding behavior; it's off by default.

GETTING STARTED

Admins: No configuration effort required.

End users: During account review, an exchange administrator chooses a fraud reason on the On Hold or Reject action, records the required evidence, and submits. An on-hold company's jobs leave the candidate feed while staying visible to the exchange team and in reporting.

WHAT'S INCLUDED

A fraud reason — with required supporting evidence — when you place a hiring company On Hold or Reject it; filtering and export by reason on the provisioning dashboard; and a new on-hold behavior that hides an on-hold company's jobs from the candidate feed while keeping them visible to your team and in reporting.

WHY IT MATTERS

  • Stop a suspected fraudster reaching candidates the moment you place the account on hold — no need to reject the company before you've confirmed anything.

  • Every fraud flag carries required evidence and a timestamped record of who flagged it, so your decisions are defensible.

  • Filter and export by reason to track and report on flagged companies.

FEATURE DETAILS

Who can access

Customer Admins

Feature type

Default Off (Config implementation required)

Requirements

Workforce Exchange with hiring company account provisioning enabled. Eightfold turns the fraud capability on per exchange, including the new on-hold job-hiding behavior; it's off by default.

GETTING STARTED

Admins: No configuration effort required.

End users: During account review, an exchange administrator chooses a fraud reason on the On Hold or Reject action, records the required evidence, and submits. An on-hold company's jobs leave the candidate feed while staying visible to the exchange team and in reporting.

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