- DATE:
- AUTHOR:
- The Eightfold team
Passwordless authentication for candidate login
Default on
Who: Customer Admins, Candidates
Requirements: Career Site Experience IX (PCS IX) must be enabled
What's new: Password-based login is now hidden by default on candidate-facing career sites. Candidates sign in using an OTP or SSO instead of a password. By relying on email-based OTP, there is a much higher confidence that the logged-in user is the intended candidate. The forgot password link and the change password option in Settings are also hidden when passwordless login is disabled.
How it works:
New customer environments provisioned after April 30, 2026 are passwordless by default. No action is needed.
Existing customer environments are migrated in two waves: sandbox partitions on May 27, 2026 and production partitions on June 24, 2026. Until then, existing groups retain password login.
SSO-only and MFA enabled groups are not affected by this change.
To restore password login at any time, set ‘password_field_enabled’ to true in ‘login_signup_config’ (Admin Console > Talent Experience (PCS) > Candidate Login Sign-up).
