Reminder email in LCS (let candidate select) scheduling

This new feature lets recruiters send reminders to candidates who haven't chosen a time slot. The admins can set the number of days after which the reminder needs to be sent.

Users

Customer Admins

Needs addressed

If the candidate doesn't select the slot, a reminder will be sent after x days of sending the first request to select the slot.

• For the recruiter, this improves the time to schedule (average days between initial invitation and slot selection), response rate (% of candidates who select a slot time). It also improves recruiter efficiency in terms of time saved in manual followup.

• For ‌candidates, this reduces the time from application to interview. 

Thus, this improves overall scheduling efficiency in let candidate select (LCS) scheduling.

The default value for days after which a reminder is sent is 2. For more details on how to change that value for this feature, read Reminder email in Let Candidate Select scheduling.

Initial setup

This feature will be available to customers by default. The default value will be 2 days to send the remainder. Customers don't need to do anything to see this change in their Eightfold environment by the sandbox and GA dates.