- DATE:
- AUTHOR:
- The Eightfold team
Asynchronous Scheduling for recruiters and candidates
WHAT'S INCLUDED
Previously, recruiters and candidates had to wait while Eightfold generated meeting links, created calendar invitations, and sent notifications. Now scheduling requests are acknowledged immediately and these operations continue in the background.
For recruiter-led scheduling, requests appear in the Scheduling Center with a Processing interview scheduling status, which updates automatically once scheduling is completed. If scheduling fails, the request is marked as "Interview scheduling failed" and schedulers are notified via email to retry meeting creation.
For candidate-led scheduling, candidates receive immediate acknowledgment after selecting or rescheduling an interview time. The interview displays an In progress status until the scheduling is completed. If scheduling fails, recruiters receive an email alert, while candidates receive an email asking them to select another time or contact their recruiter, depending on the issue. Candidates can also request assistance from their recruiter.
WHY IT MATTERS
Recruiters and candidates no longer need to wait for scheduling operations to complete.
Schedulers can track processing and failed requests through the Scheduling Center.
Failed requests provide clear recovery actions through email notifications.
If candidate rescheduling fails, the original confirmed interview remains unchanged.
FEATURE DETAILS
Who can access | Schedulers, Coordinators, Recruiters, Customer Admins, Candidates |
Feature type | Default On |
Requirements | Enhanced Filtering and Views within Scheduling Center should be enabled |
GETTING STARTED
Admins: No configuration effort is required.
End users: Recruiters receive immediate acknowledgment after submitting a scheduling request and can track its progress in the Scheduling Center. If scheduling fails, they receive an email notification and are prompted to retry creating the meeting.
Candidates receive immediate acknowledgment when selecting or rescheduling an interview time, followed by email confirmation once scheduling is completed. If scheduling fails, they receive appropriate guidance on next steps.
The existing scheduling workflows remain unchanged for recruiters, and candidates.
