- DATE:
- AUTHOR:
- The Eightfold team
Interviewer pools with aggregated availability and auto-assignment
WHAT'S INCLUDED
Recruiters and schedulers can add an interviewer tag instead of picking a specific interviewer. Eightfold checks the real-time availability of eligible interviewers in that tag and shows the pool's combined availability, surfacing more bookable slots without picking anyone in advance. Once a time is selected, Eightfold automatically assigns an available, eligible interviewer using your configured strategy — load-balanced or random. This works in recruiter-led scheduling, candidate self-scheduling, and rescheduling. Interviewer tags can now be created and managed directly from the Scheduling Wizard and Scheduling Center.
Note: This feature is an enhancement for the interviewer tags and system tags features that were introduced in the 2025.Q4 release. Customers already using Interviewer Tags can continue with their current setup with no impact. All other customers should enable the new Interviewer Pooling experience to use Interviewer Tags. The 2025.Q4 feature is no longer available as a standalone capability. System Tags continue to require Support enablement.
WHY IT MATTERS
Surfaces more bookable slots by combining availability across an entire interviewer pool, not just one person's calendar.
Automatically re-assigns or suggests another eligible interviewer if the original one declines.
Distributes interviews more evenly across the pool, based on your assignment strategy.
Recruiters and schedulers can manage interviewer tags directly from the Scheduling Wizard and Scheduling Center, without a separate admin step.
FEATURE DETAILS
Who can access | Recruiters, Recruiting coordinators, Candidates |
Feature type | Default On |
Requirements | Create interview plans, or Scheduling UI enhancements with interviewer details and feedback reminder options. Also, Enhanced filtering and views within Scheduling Center should be enabled. |
GETTING STARTED
Admins: Configure interviewer tags, select the Interviewer Replacement Mode, and configure the Interviewer Ranking Strategy — Load balanced or Random.
To know more, read Configure user interviewer tags, pools, and auto replacement.
End users: While scheduling, add one or more interviewer tags and Eightfold shows the pool's aggregated availability. Just pick a time and send the invite, Eightfold assigns an available interviewer by your configured strategy. In candidate self-scheduling, candidates see the same aggregated availability, and the interviewer is assigned once they confirm a time. Recruiters and schedulers with the appropriate permission can manage interviewer tags directly from the Scheduling Center and Scheduling Wizard.
To know more, read Work with Interviewer tags.
